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New patients are always welcome at the Speech & Language Center at Stone Oak.
For more information:
*Call: (210) 495-9944
*Email: info@stoneoakspeech.com
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 Referrals
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Accepted: All sources.
Pre-certification: Requirements vary by health plan or insurance policy. Contact the Insurance Coordinator at (210) 495-9944 to verify benefits, coverage and pre-certification.
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Appointments
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Clinic hours: 9 am to 6 pm, Monday through Friday.
To schedule or change appointments: Call (210) 495-9944.
To cancel:
Email: info@stoneoakspeech.com
Telephone: (210) 495-9944
Required notice to cancel: 24 Hours (voice mail available 24/7 or email.).
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Insurance
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For Provider Information:
Call the Business Office for details at (210) 495-9944.
Billing:
In-Network: Claims filed electronically.
Out-of-Network: Superbill receipts provided for filing with policyholder’s claims.
Patient Financial Responsibility: Guarantor remains financially responsible for payment of all services provided, including all non-covered charges under the patient’s health plan, and/or any out-of-pocket fees.
Note: Guarantors may elect to sign a credit card authorization form to be kept on file that would authorize collection of payment for these charges.
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Fees
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Speech Language Pathology Services:
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Charges based on procedures provided during the evaluation or treatment.
Fee estimates and insurance information provided by calling the Business Office at (210) 495-9944.
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Reading Services:
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Per visit charge.
Nominal discounts available with the pre-paid purchase of 6 class package.
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The Listening Program®
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Product pricing information available by calling the Business Office
at (210) 495-9944. Consultation fees billed separately.
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Payment
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Accepted:
Checks
Cash
VISA / MasterCard Debit or Credit
Returned Check:
$35.00 fee, per check returned.
Statements:
Issued upon request.
Invoices:
Amounts due will be invoiced to the policyholder or guarantor at the time of incurred amounts. All invoiced amounts are due upon receipt.
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FAQs
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| Q1: |
If I have a concern about my family member or myself, what should I do first?
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Call and discuss your concern with our staff, who are trained to respond to your questions.
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| Q2: |
Will insurance cover these services?
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The answer depends upon your health plan. Our Insurance Coordinator can assist you in verifying your benefits and coverage.
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| Q3: |
Do I need a referral or prescription for services?
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Anyone can refer a patient for services. It is not necessary to have a written referral or prescription in order to receive services.
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| Q4: |
Is there a waiting list for treatment services?
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No. The schedule is subject to frequent changes. Some appointment times, such as after school, are always in high demand.
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How long will treatment be needed?
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This varies with the type and severity of the problem. SLPs can advise you about your specific situation. Most clients see positive results in a very short time.
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